My Huge Communication Challenge work

by asefati

So I work for this that is owned by a Japanese successful entrepreneur that owns different lending institutions including short term payday loan stores around world.

I work as web directory managing our many websites and I have meetings several times a week with him about our progress and day to day operations. But I am facing huge communication problem because he doesn't speak English. And his translator is a very nice guy who is not very technical so I find myself repeating the same thing many times and by that I really mean many times.

It is usually very hard to communicate in English from a technical to non technical person and on top of that, translating to a non technical no English speaker via a non technical translator is a mess. I really like my job and I am looking forward finding a solution but I am at loss of how I can get my message across the first few attempts so I don't have to keep repeating myself.

This causes me huge frustration at times, specially with technical background, I have always strived to make every process more efficient but it seems I am miserably fairly in this task. Any suggestions?


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thank you for suggestions

by asefati on

thanks everyone...both suggestions are great i will try them thank you


Would writing help?

by Abarmard on

Sometimes writing everything that you want to talk about and creating a presentation with short sentences and bullets can do the trick.

Talk calm and with patience. You should repeat your plans over and over, day by day and step by step to make sure you are on track, along with emails and bullets of important stages that needs to be taken. Remember that you don't have to explain things in technical format. you need to know technical, they need to see results. explain it simple with examples that they can get/relate, as an idea.

Let me know what you think. 

Maryam Hojjat

Be Honest!

by Maryam Hojjat on

And talk to the owner what you told us!  Ask him to get a technical translator.  Good Luck!